Manage Key2Benefits Card Account Online



If you have received a Key2Benefits Card, you can go to the website www.Key2Benefits.com and follow the instructions to enroll your card online. Once you complete the registration process, you can manage your card account online anytime and anywhere.

To enroll your card, you will need to provide your:

  • Card number
  • CVV, the 3-digit number on the back of your card.

How to Enroll Your Card Online:

  1. Go to the website Key2Benefits.com.
  2. Enter in the first nine digits of the card number.
    1. Click "Submit".
    2. Click on "New User? Enroll Now!" at the bottom of the screen.
    3. Enter your 16-digit card number, PIN and 3-digit Card Security Code 
    4. Click "Continue"
    5. Once you successfully enter this information, you will be prompted to set up a User ID and Password for future access to your card information.

      How to check the balance of your card:

      1. Log in to your Key2Benefits account on Key2Benefits.com.
      2. Your card balance will appear in top right-hand corner of the screen.

      If you do not have internet access, you may check your balance without a transaction fee by calling the number on the back of your card. The call center is available 24 hours a day, 7 days a week.

      How to Activate Your Card:

      The only way to activate your card is by calling the number on the back and following the prompts.

      To activate your card, you will need to provide your:

      • Card number
      • Last 4 digits of your Social Security number
      • CVV, the 3-digit number on the back of your card.

      To activate your card, please do the following:

      1. Call the number on the back of your card, you will hear a welcome greeting.
      2. Press 1, "I have a card"
      3. Press 1, "To activate your card"
      4. Key in or speak your card number and this will activate your card
      5. You will be prompted to self-select a personal identification number, or PIN for card use at ATMs and merchant point-of-sale (POS) locations to receive cash back with purchase.

      About Key2Benefits Card:

      A Key2Benefits card is a prepaid debit card issued to you by KeyBank at the direction of your state agency. You will receive a card if you have enrolled in one of these programs: Unemployment Insurance, Child Support Payments, Workers’ Compensation, Housing Authorities, State Supplement Assistance, and more.

      See more FAQs of Key2Benefits Card